Declan Manning
About Declan Manning
Declan Manning is a Customer Operations Analyst currently employed at Employment Hero in Sydney, Australia. He has a background in hospitality management and finance, with previous roles at Everyman Media Group and MCGOFF AND BYRNE LIMITED.
Work at Employment Hero
Declan Manning has held multiple roles at Employment Hero since joining the company. He currently serves as a Customer Operations Analyst, a position he has held since 2022. Prior to this, he worked as a Senior Technical Specialist starting in 2021. His experience at Employment Hero also includes a role as a Customer Success Specialist from 2020 to 2021. His tenure at the company reflects a progression in responsibilities and expertise within customer operations.
Previous Experience in Customer Operations
Before joining Employment Hero, Declan Manning gained significant experience in customer operations and management. He worked at Everyman Media Group PLC as a Hospitality Manager for one year in Leeds, United Kingdom, from 2013 to 2014. Additionally, he served as a Lead Hand at Noble Works Australia from 2017 to 2020, where he contributed to operational management in Sydney, Australia. His background includes roles that emphasize customer service and operational efficiency.
Education and Expertise
Declan Manning studied at Leeds Beckett University, where he earned a Bachelor of Arts degree in Accounting and Finance from 2011 to 2014. His educational background provides him with a solid foundation in financial principles, which complements his roles in customer operations and technical support. This academic experience supports his analytical skills and understanding of financial operations within various organizations.
Career History
Declan Manning has a diverse career history that spans several roles and industries. He began his professional journey as a Debt Consultant at Money Advice Group Limited in Manchester, United Kingdom, from 2010 to 2011. He then transitioned to an Accounts Payable Specialist position at MCGOFF AND BYRNE LIMITED from 2015 to 2017. His work history reflects a gradual accumulation of skills in customer service, finance, and operations management.