James Nixon
About James Nixon
James Nixon is a Technical Writer with extensive experience in SAAS platforms, currently working at Employment Hero since 2019. He possesses multilingual skills, having studied Italian, Japanese, and Korean, and holds a Bachelor's degree in Business Administration and Management.
Work at Employment Hero
James Nixon has been employed at Employment Hero as a Technical Writer since 2019. In this role, he has contributed to the development and maintenance of a SAAS HelpCentre utilizing Zendesk. His responsibilities include creating and managing technical documentation that supports the platform's users, ensuring clarity and accessibility of information.
Previous Employment Experience
Prior to his current position, James Nixon held several roles that contributed to his expertise in technical writing and administration. He worked as an Administration Assistant at TRI Community Exchange Inc from 2012 to 2014 and at Cancer Council NSW for 7 months in 2013. He also served as an Administration Assistant at Pacific Magazines from 2014 to 2016. Additionally, he briefly worked as a Retail Campaign Coordinator at oOh! in 2016.
Education and Expertise
James Nixon possesses a Bachelor's degree in Business Administration and Management from Federation University Australia, which he completed in 2014. He has also pursued language studies, achieving proficiency in Italian, Japanese, and Korean. His language studies include a Beginners course in Italian at Co.As.It, an Advanced Japanese course at Japan Foundation, and an Intermediate Japanese course at Japanese Sydney, among others.
Multilingual Skills
James Nixon has developed multilingual skills through extensive language studies. He has studied Italian, Japanese, and Korean, enhancing his communication abilities in diverse contexts. His language education includes various levels of proficiency, from Beginners to Advanced, across multiple institutions, which supports his role in technical writing by allowing him to cater to a broader audience.
Technical Writing Experience
James Nixon has extensive experience in technical writing, particularly for SAAS platforms. His role at Asahi Beverages as a Technical Writer from 2017 to 2019 contributed to his expertise in creating user-friendly documentation. His background in business administration complements his technical writing skills, enabling him to integrate business insights into his documentation effectively.