Melissa Taaffe

Melissa Taaffe

Guided Payroll Trainer @ Employment Hero

About Melissa Taaffe

Melissa Taaffe is a Guided Payroll Trainer with extensive experience in training and consulting roles across various organizations in Australia. She holds a Certificate IV in Training and Assessment and multiple certifications in accounting software, including QuickBooks Online, Xero, and MYOB.

Current Role at Employment Hero

Melissa Taaffe has been working at Employment Hero as a Guided Payroll Trainer since 2021. In this role, she focuses on providing training and support related to payroll processes, ensuring that clients can effectively utilize the platform for their payroll needs. Her expertise in payroll and training enhances the user experience and promotes efficient payroll management.

Previous Experience in Training and Consulting

Prior to her current position, Melissa worked at WiseClick Training as a Senior Consultant from 2015 to 2017. She also served as a Training Coordinator at Pryority Business Consulting for four months in 2017. Additionally, she was a Trainer at WiseClick Business Services from 2013 to 2015 and held the role of Consultant Manager at the same company from 2015 to 2017. These roles contributed to her extensive background in training and consulting.

Educational Background and Qualifications

Melissa holds a Bachelor’s Degree in Accounting from Edith Cowan University, which she completed from 1998 to 2002. She also achieved a Certificate IV in Training and Assessment, qualifying her to deliver training and assessment in the vocational education and training sector. Her educational background supports her professional roles in training and financial management.

Certifications and Professional Skills

Melissa is certified as a QBO Consultant, Xero Consultant, and MYOB Consultant, demonstrating her proficiency in various accounting software. Additionally, she is a certified BAS Agent, allowing her to provide Business Activity Statement services. These certifications reflect her expertise in financial management and training within the accounting field.

Career History in Operations and Management

Melissa has held various roles in operations and management, including her position as Director of Operations at Carinya Residential Aged Care from 2019 to 2020. She also worked as an Office Manager at Princi Smallgoods from 2017 to 2019. These experiences have contributed to her comprehensive understanding of business operations and management.

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