Santhosh Obala

Senior Commercial Operations Partner, International Market Operations @ Employment Hero

About Santhosh Obala

Santhosh Obala is a Senior Commercial Operations Partner at Employment Hero, specializing in International Market Operations. He has a diverse background in strategy, operations, and analytics, with previous roles at companies like Shopify, VMware, and Optus.

Current Role at Employment Hero

Santhosh Obala serves as the Senior Commercial Operations Partner for International Market Operations at Employment Hero. He has held this position since 2023, working remotely from Sydney, New South Wales, Australia. In this role, he is responsible for overseeing commercial operations and ensuring effective market strategies are implemented.

Previous Experience at Shopify

Prior to his current role, Santhosh worked at Shopify as an APAC Senior Strategy & Operations Analyst in Revenue Operations from 2021 to 2022. His tenure lasted for one year in Sydney, New South Wales, Australia, where he contributed to strategic initiatives aimed at enhancing operational efficiency.

Career Background in Technology and Operations

Santhosh has a diverse background in technology and operations, having worked in various roles across multiple organizations. His career includes positions such as Software Engineer at Infosys, Cartographer at Opal Software Pty Ltd, and Analytics Specialist at VMware. His experience spans over a decade, focusing on analytics, customer behavior, and operational strategies.

Educational Qualifications

Santhosh holds a Bachelor of Engineering (BE) in Electronics and Communication Engineering from the College of Engineering, Guindy, which he completed from 2003 to 2007. He furthered his education by obtaining a Master's degree in Business Information Systems from The Australian National University between 2010 and 2012.

Expertise in Analytics and Reporting

Santhosh possesses extensive expertise in enterprise reporting, customer analytics, and propensity modeling. His skills are crucial for understanding customer behavior and aiding in business decision-making. Additionally, he has experience in database administration and infrastructure management, ensuring the performance and security of IT systems.

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