Brenda L. Littlejohn
About Brenda L. Littlejohn
Brenda L. Littlejohn serves as a Team Lead and Senior Technician at Emtec Inc., where she has worked since 2021. With a diverse background in IT support and administration, she has held various roles in organizations such as Brooksource and the City of Jacksonville, and she possesses advanced degrees in Information Technology and Criminal Justice.
Current Role at Emtec Inc.
Brenda L. Littlejohn currently serves as Team Lead, Senior Technician at Emtec Inc. since 2021. In this role, she oversees technical support operations and leads a team of technicians. Her responsibilities include managing hardware and software issues, ensuring efficient service delivery, and mentoring junior staff. Brenda's previous experience at Emtec as a PC Support Technician from 2020 to 2021 provided her with foundational knowledge and skills that she applies in her current position.
Previous Experience in IT Support
Brenda has a diverse background in IT support roles. She worked as a Systems Administrator at Brooksource for Florida Blue from 2016 to 2017. Prior to that, she served as a Police Service Technician I and later as an Information Technology Analyst at the City of Jacksonville from 2017 to 2020. Her experience also includes a position as a Desktop Support Technician with Brooksource in 2016 and an EMR Analyst at Baptist Health in 2015.
Educational Background
Brenda L. Littlejohn holds a Bachelor’s Degree in Criminal Justice from ECPI University, which she completed from 2008 to 2010. She furthered her education by earning a Master’s Degree of Science in Information Technology with a concentration in Information Security and Assurance from Purdue University Global between 2016 and 2018. Additionally, she obtained an Associate’s Degree in Network Systems Administration from ITT Technical Institute from 2014 to 2015.
Military Service
Brenda served in the United States Navy from 2000 to 2004, where she held the position of Yeoman. Her service in the Navy concluded with an Honorable Discharge, reflecting her commitment and discipline. This experience has contributed to her strong work ethic and ability to thrive in structured environments.
Language Proficiency and Professional Affiliations
Brenda is fluent in both Spanish and English, which enhances her ability to communicate effectively in diverse settings. She is also a member of the Graduate Information Technology Association (GITA), indicating her active participation in the IT community and commitment to professional development.