Patrick Mc Govern
About Patrick Mc Govern
Patrick McGovern is a Service Delivery Manager with over thirty years of experience in strategic leadership and enterprise transformation projects. He has held various roles at Advizex and currently works at Emtec Inc., where he emphasizes lifelong learning and integrity in professional relationships.
Work at Emtec
Patrick Mc Govern has been serving as a Service Delivery Manager at Emtec Inc. since 2021. In this role, he focuses on overseeing service delivery operations and ensuring client satisfaction. His responsibilities include managing teams, implementing service strategies, and fostering a collaborative environment. Mc Govern's experience in service delivery management contributes to the effectiveness of Emtec's operations.
Previous Experience at Advizex
Prior to his current role, Patrick Mc Govern worked at Advizex for 15 years in various capacities. He served as a Service Delivery Manager from 2006 to 2021, where he was responsible for managing service delivery processes. He also held the position of Managing Consultant from 2009 to 2014 and worked as an Oracle Application Database Administrator from 2006 to 2008. His diverse roles at Advizex provided him with extensive experience in strategic leadership and enterprise transformation.
Education and Expertise
Patrick Mc Govern studied at DeVry Institute of Technology, where he earned a Bachelor of Science degree in Computer Information Systems from 1985 to 1989. His educational background laid the foundation for his extensive career in technology and service delivery management. He possesses skills in budgetary control, forecasting, workforce management, and performance management.
Professional Skills and Approach
Mc Govern specializes in applying change management techniques to implement new systems and enhance existing solutions. He is known for his ability to turn around failing projects by utilizing creativity and commercial acumen. He emphasizes the importance of life-long learning within teams to promote unity and empowerment. His approach is characterized by integrity and positive pragmatism in all corporate and client interactions.
Client Relationship Management
Patrick Mc Govern invests significant effort in building and maintaining long-term trust-based relationships with clients and senior business leaders. His focus on relationship management ensures that client needs are met and that service delivery aligns with business objectives. This commitment to client satisfaction is a key aspect of his professional ethos.