Rance Young
About Rance Young
Rance Young is a Service Delivery Manager at Emtec Inc., with extensive experience in IT service management and software development. He has worked in various roles within the technology sector, including positions at Eftia OSS Solutions and Nortel Networks, and has a strong background in asset management and IT strategy.
Current Role as Service Delivery Manager
Rance Young serves as a Service Delivery Manager at Emtec Inc. since 2017. In this role, he focuses on overseeing the delivery of IT services to clients, ensuring that service quality meets organizational standards. His responsibilities include managing service delivery processes, coordinating with various teams, and implementing strategies to enhance service efficiency.
Previous Experience at Emtec Inc.
Rance Young has a significant history with Emtec Inc., where he worked in various capacities. He served as a Consultant from 2011 to 2014 and progressed to the role of Senior Software Architect from 2014 to 2017. His time at Emtec allowed him to develop expertise in IT service management and software architecture, contributing to the company's project success.
Background in Software Development
Before his tenure at Emtec, Rance Young worked as a Software Developer at Eftia OSS Solutions from 1999 to 2006. This role provided him with foundational skills in software development and a deep understanding of IT systems. His early career also included a position as a Summer Student at Nortel Networks in 1999, where he gained initial exposure to the telecommunications industry.
Education and Expertise
Rance Young studied at St. Lawrence College, where he developed a strong foundation in IT and software development. He possesses expertise in BMC Remedy, a leading IT service management software, and has skills in IT strategy, which are essential for aligning IT services with business objectives. His educational background supports his extensive experience in the IT sector.
Experience in the Telecom Industry
Rance Young has a history of working in the telecom industry, which has equipped him with insights into telecommunications technology and services. His experience in this sector enhances his ability to deliver IT services that meet the specific needs of clients in telecommunications, contributing to effective asset management and resource allocation.