Ce'dra Jackson
About Ce'dra Jackson
Ce'dra Jackson is a Revenue Specialist at EnableComp, where she has worked since 2016. She has a background in media and communication, with degrees from Austin Peay State University and Tennessee State University, and has held various roles in customer service and revenue optimization.
Work at EnableComp
Ce'dra Jackson has been employed at EnableComp as a Revenue Specialist since 2016. In this role, she focuses on revenue optimization within the Workers' Compensation services sector. Her responsibilities include managing client relationships and overseeing revenue processes, utilizing proprietary e-billing platforms to enhance efficiency and accuracy in billing.
Previous Employment Experience
Before joining EnableComp, Ce'dra Jackson held various positions that contributed to her extensive experience in customer service and communication. She worked at Anthem, Inc. as a Customer Care Representative I from 2014 to 2016 and later as a Customer Care Representative III for nine months. Additionally, she served as a Service Clerk at Walgreens from 2013 to 2014 and had temporary roles at Shoemetro and HCA.
Education and Expertise
Ce'dra Jackson holds a Master of Science degree in Business and Communications from Austin Peay State University, where she studied from 2016 to 2018. She also earned a Bachelor of Applied Science in Media Studies and Communication from Tennessee State University, completing her studies from 2010 to 2014. Her educational background supports her expertise in managing client relationships and revenue processes.
Background in Media and Communication
Ce'dra Jackson has a strong foundation in media and communication, having studied these fields during her undergraduate education. This background has been beneficial in her career, particularly in her ability to effectively manage client relationships and communicate complex information clearly. Her experience as a Seigenthaler News Service Reporter at The Tennessean further enhances her communication skills.
Experience in Workers' Compensation Services
Since 2016, Ce'dra Jackson has specialized in Workers' Compensation services, focusing on revenue optimization. Her role at EnableComp involves utilizing proprietary e-billing platforms to streamline billing processes. This specialization highlights her commitment to enhancing operational efficiency within the industry.