Alexandros Karagiannis
About Alexandros Karagiannis
Alexandros Karagiannis is a Customer Service Manager at Enartia, where he has worked since 2021. He has a background in IT and customer service, with previous roles at Robinson Club GmbH and E-value.
Work at Enartia
Alexandros Karagiannis has been serving as the Customer Service Manager at Enartia since 2021. In this role, he manages a remote team of 10-15 individuals, focusing on delivering effective customer support and resolving technical issues. His previous experience at Enartia includes a position as a Senior Tech Customer Service Associate from 2018 to 2021, where he developed his skills in customer service and technical problem-solving.
Previous Employment Experience
Before his current role at Enartia, Alexandros worked at Robinson Club GmbH as an Assistant IT Manager from 2016 to 2018. He also held a position at E-value as a Customer Service Representative from 2012 to 2016. His early career included an internship at the Digital Communications Laboratory of the Technological Educational Institute of Piraeus in 2010, where he worked as a PC Engineer.
Education and Expertise
Alexandros Karagiannis earned a Bachelor's degree in Electronic Computer Systems Engineering from the University of West Attica, completing his studies from 2006 to 2010. This educational background has equipped him with the technical knowledge necessary for his roles in customer service and IT management.
Background in the Tourism Sector
Alexandros has experience in the tourism sector, having worked as an IT Assistant Manager. This role allowed him to combine his technical skills with customer service in a dynamic environment, contributing to his understanding of customer needs in the hospitality industry.
Personal Interests
In his personal time, Alexandros enjoys watching sports and spending time with pets. He also likes to watch Netflix, indicating a preference for leisure activities that allow for relaxation and entertainment.