Kristen Rivera
About Kristen Rivera
Kristen Rivera is a Customer Support Specialist at Enboarder in Sydney, Australia, where she has worked since 2021. She has a diverse background in customer service and support roles across various organizations.
Work at Enboarder
Kristen Rivera has been employed at Enboarder as a Customer Support Specialist since 2021. In this role, she is responsible for assisting customers and ensuring their inquiries are addressed effectively. Her position is based in Sydney, New South Wales, Australia. Over the past three years, she has contributed to enhancing customer satisfaction and support processes within the company.
Previous Employment Experience
Prior to her role at Enboarder, Kristen Rivera held several positions in customer service and support. She worked as a Privacy Hypercare Specialist at NSW Health for one month in 2021. Additionally, she served as a Carpark Attendant at Wilson Parking Australia from 2019 to 2021. Her experience also includes a brief tenure as a Call Center Representative at OneContact in 2019 and as a Customer Service Support Officer at Service NSW in 2021.
Educational Background
Kristen Rivera completed her high school education at Tyndale Christian School, earning a High School Diploma from 2012 to 2018. She furthered her studies at Greenwich College, where she obtained a Certificate IV in Marketing and Communication in 2019. Additionally, she pursued a Business Diploma in Business Administration and Management from 2020 to 2021 at the same institution.
Career Development
Kristen Rivera's career development includes diverse roles that have equipped her with skills in customer service and support. Her experience spans various industries, including healthcare, parking services, and food service, where she worked as a Warehouse Team Member at Krispy Kreme from 2016 to 2019. This varied background has contributed to her expertise in handling customer inquiries and support.