Tegan Oakley
About Tegan Oakley
Tegan Oakley serves as the Vice President and General Manager for APAC and Customer Success at Enboarder, where she focuses on enhancing customer experiences and delivering value. With a diverse background in customer success and business development across various companies, she balances her professional responsibilities with her role as a mother.
Current Role at Enboarder
Tegan Oakley serves as the Vice President & General Manager for APAC & Customer Success at Enboarder. She has been in this role since 2023, operating in a hybrid work environment based in Sydney, New South Wales, Australia. In her position, she focuses on creating exceptional customer experiences and ensuring that customers receive significant value from the company's offerings. Tegan leads a diverse team that includes members from core Product, Engineering, and regional Go-To-Market (GTM) teams.
Previous Experience in Customer Success
Before her current role, Tegan Oakley held various positions in customer success across multiple organizations. She worked at LinkedIn as a Customer Success Manager and later as Head of Customer Success for SMB Australia & NZ in 2017. Tegan also served as the Customer Success Director for APAC at Enboarder from 2017 to 2018. Her experience in these roles contributed to her expertise in aligning product initiatives with customer needs in the APAC region.
Background in Recruitment and Hospitality
Tegan Oakley began her career in recruitment at Michael Page, where she worked for two years in Melbourne from 2012 to 2014. She also has a background in the hospitality industry, having worked for InterContinental Hotels Group in various roles, including Business Development Executive for Conferences & Events and Reservations Supervisor. This diverse experience has equipped her with skills in customer engagement and service delivery.
Education and Certifications
Tegan Oakley has pursued various educational opportunities throughout her career. She studied Health and Physical Education/Fitness at FIAFitnation, achieving a Certificate 3 in Fitness in 2017. Additionally, she studied Japanese Studies at Shizuoka Seibi, where she received a Japanese Exchange Scholarship in 2003. Tegan also attended Nagle College, contributing to her foundational education.
Personal Life and Work-Life Balance
Tegan Oakley emphasizes the importance of work-life balance in her life. As a mother to a toddler, she balances her professional responsibilities with her personal life. This commitment to maintaining a healthy balance reflects her understanding of the challenges faced by working parents and her dedication to fostering a supportive work environment.