Christina Leckie
About Christina Leckie
Christina Leckie is a Customer Success Manager at Encapture with 17 years of experience in the mortgage industry, including roles at Fiserv Lending Solutions and Lehman Brothers. She specializes in solutions design and financial technology implementation, demonstrating strong organizational skills and a self-starting attitude.
Current Role at Encapture
Christina Leckie serves as a Customer Success Manager at Encapture since 2022. In this role, she focuses on ensuring customer satisfaction and optimizing the use of Encapture's solutions. Her responsibilities include managing client relationships, addressing customer needs, and facilitating the successful implementation of technology solutions.
Previous Experience at Fiserv Lending Solutions
Prior to her current position, Christina worked at Fiserv Lending Solutions in various roles from 2014 to 2022. She held positions such as Project Manager, Professional Services Manager, ICR Developer, and Client Services. Her tenure at Fiserv spanned over eight years, during which she developed expertise in solutions design and project management within the lending sector.
Background in Financial Services
Christina has a diverse background in the financial services industry, having worked at notable institutions such as Lehman Brothers and ABN AMRO. Her roles included Cash Manager, AVP - UAT Lead, and Operations Manager. This experience contributed to her comprehensive understanding of financial technologies and customer service within the mortgage industry.
Expertise in Financial Technologies
Christina possesses extensive experience in implementing financial technologies, including imaging, workflow, ICR/OCR rule tree development, and classifier training. Her technical skills enable her to design solutions that enhance operational efficiencies for lending institutions, showcasing her ability to leverage technology for improved performance.
Career Overview and Experience
With a total of 17 years of experience in the mortgage industry, Christina has demonstrated a strong commitment to her professional development. Her career includes roles that emphasize project management, customer service, and solutions design, reflecting her capability to adapt and thrive in various positions within the financial sector.