Chris Chidester
About Chris Chidester
Chris Chidester serves as the Director of Member Support at NRCCUA, where he has worked since 2009. He has extensive experience in member relations and operational efficiency, having previously held roles such as Call Center Manager and Product Manager.
Current Role at NRCCUA
Chris Chidester serves as the Director of Member Support at NRCCUA, a position he has held since 2009. In this role, he is responsible for provisioning and caring for new member solutions, which includes managing communications and developing inquiries. He plays a key role in building and maintaining relationships with assigned members and accounts. His work involves coordinating with IT to establish policies related to SalesForce CRM, enhancing sales and customer communication management.
Previous Experience at NRCCUA
Prior to his current role, Chris Chidester held multiple positions at NRCCUA. He worked as a Product Manager from 2006 to 2016, where he contributed to product development and management. He also served as Call Center Manager from 2008 to 2016, acting as a liaison between NRCCUA marketing and Regional Directors to ensure successful campaign launches. His combined experience at NRCCUA spans over a decade, reflecting his extensive knowledge of the organization.
Early Career at University of Missouri-Kansas City
Chris Chidester began his career as an Enrollment Services Coordinator at the University of Missouri-Kansas City, where he worked from 2002 to 2006. In this role, he was involved in managing enrollment processes and supporting prospective students. His experience in higher education provided a foundation for his later roles in member support and product management.
Education and Qualifications
Chris Chidester studied at the University of Missouri-Kansas City, where he earned a Bachelor of Business Administration (BBA) degree. His studies spanned from 1998 to 2002, during which he gained foundational knowledge in business administration. He also pursued a Bachelor of Arts in Business Administration from the same institution, further solidifying his academic background in business.
Process Improvements and Operational Efficiency
Throughout his career, Chris Chidester has implemented process improvements that have enhanced operational efficiency at NRCCUA. His initiatives have contributed to the organization's growth and profitability, demonstrating his ability to identify and execute strategies that optimize performance and support organizational objectives.