Adrian Munteanu
About Adrian Munteanu
Adrian Munteanu is a Client Services Manager at Endava in Bucharest, Romania, with over 20 years of experience in the IT&C industry, specializing in IT Management and Service Delivery.
Title and Role at Endava
Adrian Munteanu is the Client Services Manager at Endava, operating from Bucharest, Romania. In this role, he oversees all operational support and project delivery. He manages technical virtual and project teams to ensure they meet client expectations and adhere to internal timelines. He is responsible for managing the profitability of key accounts and seeks out improvements to increase efficiency, reduce risks, and enhance client satisfaction. Additionally, Adrian owns individual relationships with key client staff up to the Senior Manager level and is responsible for all client metrics and reporting.
Previous Experience at Hewlett-Packard
Adrian Munteanu has a rich history with Hewlett-Packard, where he systematically took on various roles. From 2013 to 2014, he served as HP Cloud Ambassador/Account Delivery Manager in Bucharest, Romania. Prior to that, he worked as Account Delivery Manager from 2007 to 2014 for seven years. Between 2003 and 2007, he served as Deal Delivery Manager. In these roles, he was instrumental in service delivery and the transition of IT operations, enhancing customer relationships, and managing large-scale accounts.
Educational Background
Adrian Munteanu holds a Master of Business Administration (MBA) from Academia de Studii Economice din București, where he studied Business Administration and Management from 1999 to 2001. He also has an Engineer’s Degree in Computer Sciences from Universitatea „Politehnica” din București, where he studied from 1990 to 1995. Additionally, Adrian completed his high school education in Mathematics-Physics at "Gh. M. Murgoci" Braila Highschool, graduating in 1989.
Early Career and Roles
Before joining Hewlett-Packard, Adrian Munteanu worked as a GIS (IT) Manager at Motorola from 1999 to 2003, both in Bucharest, Romania and abroad. Prior to Motorola, he served as IT Manager at Young & Rubicam from 1997 to 1999. These roles helped him develop a strong foundation in IT management and service delivery.
Certification and Skills
Adrian Munteanu holds several certifications that attest to his expertise. He is certified in ITIL – IT Infrastructure Library Foundation and is a Microsoft Certified Professional. His skills include proficiency in ERP systems, Cloud & Workplace Services/Technologies, Service Delivery Management, Operational Management, Finance Strategy, and Cost Reduction. Additionally, he has significant experience in People Management, Service Transition & Operation, Site Management, and Business Analysis.