Agostina De Zan
About Agostina De Zan
Agostina De Zan is a Service Desk Specialist at Endava in Paraná, Entre Ríos, Argentina, with a background in programming and English teaching.
Service Desk Specialist at Endava
Agostina De Zan currently serves as a Service Desk Specialist at Endava in Paraná, Entre Ríos, Argentina. In this role, she is responsible for maintaining the IT service desk, providing technical support, and ensuring optimal performance of IT systems. Her expertise in service management and remote collaboration helps in resolving technical issues efficiently and maintaining high levels of customer satisfaction.
Previous Role: Service Desk Analyst at Endava
In 2019, Agostina De Zan worked as a Service Desk Analyst at Endava for eight months in Paraná, Entre Ríos. During her tenure, she gained valuable experience in IT service management, focusing on troubleshooting and resolving customer issues. This role provided a strong foundation for her subsequent position as a Service Desk Specialist.
Experience as English Professor
Agostina De Zan has a background in education, having worked as an English Professor at UNIVERSIDAD AUTÓNOMA DE ENTRE RÍOS. She combined her technical skills with linguistic abilities, teaching English as a foreign language. This role allowed her to develop strong communication skills and the ability to present complex information in an understandable manner.
Education and Technical Expertise
Agostina De Zan holds a Tecnicatura Universitaria en Programación from Universidad Tecnológica Nacional, where she studied informática. Additionally, she completed a Profesorado in Enseñanza de inglés como lengua extranjera at UNIVERSIDAD AUTÓNOMA DE ENTRE RÍOS. Her technical education is complemented by her expertise in programming languages such as C#, JavaScript, React, and Python. Since 2020, she has been furthering her skills to pursue a career as a back-end developer.
Interest in Back-End Development
Agostina De Zan is particularly interested in pursuing a career as a back-end developer. Since 2020, she has been dedicated to enhancing her programming skills, particularly focusing on languages such as C#, JavaScript, React, and Python. She is currently finishing development courses and is eager to apply her newfound knowledge in a professional setting.