Alex Antal
About Alex Antal
Alex Antal is a Technical Lead at Endava, with over 8 years of experience in IT support and service desk operations.
Current Role at Endava
Alex Antal currently serves as a Technical Lead for On Site Services at Endava. In this role, he is responsible for overseeing and managing the on-site technical support operations. His responsibilities include ensuring that technical services are effectively delivered to meet organizational requirements and addressing any issues that arise with on-site systems and infrastructure.
Professional Journey at Endava
Alex Antal has been with Endava for over 8 years, holding multiple positions including Service Desk Analyst, Service Desk Specialist, Interim Team Leader, IT Support Engineer, and now Technical Lead for On Site Services. His progression has been marked by increasing responsibilities and a clear trajectory of career growth within the company. Antal began as a Service Desk Analyst in 2015 and advanced through the ranks to his current leadership role.
Previous Roles at Endava
Before becoming a Technical Lead, Alex Antal held several key positions at Endava. He served as a Service Desk Analyst from 2015 to 2016, then moved on to be a Service Desk Specialist for 7 months. Following this, he was an Interim Team Leader for 8 months in 2017, and later, an IT Support Engineer from 2017 to 2019. Each of these roles helped Alex develop his skills and understanding of IT support and service desk operations.
Early Career at Sykes Enterprises
Alex Antal's professional career began at Sykes Enterprises, Inc., where he worked as a Customer Service Representative for Samsung MSC from 2013 to 2015. This role provided him with substantial experience in customer service and support, laying the foundation for his subsequent roles in IT support at Endava.
Educational Background
Alex Antal studied at Universitatea „Babeș-Bolyai” din Cluj-Napoca from 2008 to 2012. This four-year educational experience equipped him with the foundational knowledge and skills needed for his career in IT and technical support roles.