Alexandra Acatrinei (Burciu)
About Alexandra Acatrinei (Burciu)
Alexandra Acatrinei (Burciu) is a Service Delivery Manager at Endava in Iasi County, Romania, with extensive experience in technical support, cloud support coordination, and international roles.
Company
Alexandra Acatrinei (Burciu) is currently employed at Endava, a prominent technology company, where she serves as a Service Delivery Manager. Endava operates in Iasi County, Romania, and has a robust presence in the global tech industry. Alexandra has been with Endava since June 2018, bringing over five years of experience to her role at the company.
Title
Alexandra Acatrinei (Burciu) holds the title of Service Delivery Manager at Endava. Her role involves managing the delivery of IT services, overseeing operations, and ensuring client satisfaction. Her position is crucial in maintaining the quality and efficiency of services provided by Endava.
Education and Expertise
Alexandra Acatrinei (Burciu) studied at Automatics and Computer Science in Iasi, Romania, where she completed her education from 2004 to 2009. This five-year academic journey provided her with a strong foundation in both automatics and computer science, equipping her with the skills necessary for her subsequent roles in technical support, cloud services, and IT management.
Professional Background
Alexandra's career spans over a decade, beginning with roles in technical support and sales. She worked as a Sales Agent at Romtelecom S.A and as a Support Technician at RCS - RDS S.A, each for six months in 2008 and 2009 respectively. She then advanced to a Technical Support Engineer position at Comodo from 2009 to 2011. Alexandra further honed her skills as a Senior B&R and Storage Specialist at IBM in the Czech Republic for five years (2011-2016). Later, she joined Appsbroker Consulting Ltd as a Cloud 3rd Lvl Support Coordinator in Iasi County, Romania, where she worked from 2016 to 2018.
International Experience
During her tenure at IBM, Alexandra Acatrinei (Burciu) gained international experience by working in the Czech Republic as a Senior B&R and Storage Specialist. This role, which she held from 2011 to 2016, involved managing Backup and Recovery (B&R) along with storage solutions, providing her with extensive experience in international IT environments and diverse technological landscapes.