Alexandra Biris
About Alexandra Biris
Alexandra Biris is a Service Desk Specialist at Endava with a background in business administration and software testing.
Current Role at Endava
Alexandra Biris currently serves as a Service Desk Specialist at Endava. She started this role in October 2021, bringing her diverse background into the IT field. Her responsibilities likely involve managing service requests, troubleshooting technical issues, and providing support to ensure the smooth operation of IT services.
Previous Positions at Endava
Before her current role, Alexandra Biris worked as a Service Desk Analyst at Endava from 2020 to 2021. Based in Timişoara, Timiş, Romania, this position marked her initial foray into IT services. Her tasks may have included handling technical issues, assisting users with IT queries, and contributing to the efficiency of the service desk operations.
Work Experience in Tourism and Food Service
Alexandra Biris has a diverse work history that includes positions outside the IT sector. In 2020, she worked as a Tourism Consultant at Christian Tour for one month. Additionally, in 2019, she was an Ice Cream Scooper at Ben & Jerry's in Montauk, New York, United States, for three months. These roles likely helped her develop strong customer service skills and adaptability.
Role as Referee at Federatia Romana de Volei
Currently, Alexandra Biris is also a Referee for the Federatia Romana de Volei. This role indicates her active involvement in sports and showcases her ability to manage and make real-time decisions, which can be crucial skills in any professional setting.
Educational Background
Alexandra Biris holds a Bachelor's degree in Business Administration from West University of Timisoara, where she studied from 2015 to 2018. To further her skills in IT, she attended IT School and completed a Software Testing program, earning a Certificate of Achievement from 2021 to 2022. This educational path demonstrates her commitment to continuous learning and professional development.
International Work Experience
Alexandra Biris has gathered international work experience during her stint at Ben & Jerry's in Montauk, New York, United States. This experience likely provided her with a broader perspective and enhanced her ability to work in diverse environments. This background can be particularly beneficial in her current IT roles.