Alexandru Bondoc
About Alexandru Bondoc
Alexandru Bondoc is an Information Technology Service Delivery Manager at Endava in Bucharest, Romania, with a background in IT service management and product management roles at Adobe and Ericsson.
Current Position at Endava
Alexandru Bondoc currently holds the position of Information Technology Service Delivery Manager at Endava. Based in Bucharest, Romania, he oversees IT service delivery operations, ensuring the effective management and smooth execution of IT services. His role involves strategic planning, coordination, and effective communication with teams to support business objectives.
Previous Roles at Adobe
Before joining Endava, Alexandru Bondoc worked at Adobe in Bucharest, Romania, for a cumulative period of nine years. From 2018 to 2020, he served as Product Manager, leveraging his expertise to manage product development and strategy. Prior to this role, from 2011 to 2018, he was the IT Service Duty Manager, focusing on incident and problem management to ensure minimal service disruption and optimized performance.
Early Career at Ericsson
Alexandru Bondoc's early career includes significant roles at Ericsson, where he accumulated valuable experience. From 2010 to 2011, he worked as Incident Manager/Technical Coordinator. Before that, from 2009 to 2010, he was a BSS engineer. These positions allowed him to gain essential skills in technical coordination and incident management, laying a strong foundation for his future roles.
Educational Background
Alexandru Bondoc completed his higher education at Politehnica University of Bucharest, where he studied Electronics and earned a Bachelor's degree. Prior to university, he attended 'Decebal' National College and obtained his High School diploma with a focus on Mathematics and Physics. His strong academic background has been instrumental in shaping his career in Information Technology.
Certifications and Training
Alexandru Bondoc holds several professional certifications and has completed various training courses. His credentials include multiple ITIL certifications covering Service Operations, Service Strategy, Service Design, Service Transition, and Continual Service Improvement. He has also earned the Prince2 Project Management Foundation and Practitioner certifications from APMG International, completed the Comptia Security+ course, and attended a root cause analysis workshop by Pink Elephant. Additionally, he has completed Agile training, Oracle Database 10g: SQL Fundamentals 1 and 2 courses, and holds certificates in Fundamentals of the UNIX System and Linux Administration (Basic & Servers).