Alina Campanu
About Alina Campanu
Alina Campanu is a Service Delivery Manager at Endava in Cluj County, Romania, with extensive experience in service management and a background in geography and English language and literature.
Current Position at Endava
Alina Campanu currently serves as a Service Delivery Manager at Endava, based in Cluj County, Romania. She plays a critical role in financial planning and budgeting forecasts, ensuring project alignment with the company's objectives. Alina is actively engaged with stakeholders to define and describe user goals and tasks. She also acts as an escalation point for clients and project support teams, demonstrating her strong aptitude in tackling challenges and driving project success.
Previous Experience at Endava
Before her current role, Alina Campanu worked as a Service Management Consultant at Endava from 2015 to 2018 in Cluj Napoca. In this capacity, she developed a solid foundation in managing service delivery, building her expertise and shaping her approach to client engagement, project management, and risk mitigation. Her tenure as a Service Management Consultant provided valuable experience that paved the way for her current role.
Career at SCC
Alina Campanu has an extensive work history with SCC. She started as a Main Resource Controller from 2009 to 2014, focused on resource management and coordination. She briefly held the role of Service Desk Analyst in 2014, followed by a position as Audio-Visual VNOC Service Desk Team Leader from 2014 to 2015 in Iasi County, Romania. These roles honed her skills in service desk operations, team leadership, and client relations.
Education Background
Alina Campanu has a Bachelor's Degree in Geography and English Language and Literature from 'Alexandru Ioan Cuza' University, where she studied from 2003 to 2007. Prior to that, she completed her high school education at GH. Asachi in Piatra Neamt, focusing on Pedagogy at the vocational school level, graduating in 2003. Her academic background provides a strong foundation for her analytical and communication skills, essential in her professional roles.
Skills and Competencies
In her role as a Service Delivery Manager, Alina Campanu utilizes a range of skills and competencies. She is adept at utilizing support tools to integrate and analyze information for customer presentations. Her responsibilities also include advising on financial planning and budgeting forecasts, and she is recognized for her ability to identify and escalate potential project risks. Alina engages effectively with stakeholders to define user goals and consistently delivers results that meet or exceed expectations.