Alonzo Charry Moreno
About Alonzo Charry Moreno
Alonzo Charry Moreno is the IT Infrastructure Operations Manager at Endava in Bogota, D.C., Colombia, with 12 years of experience in IT service operation and delivery.
Current Position at Endava
Alonzo Charry Moreno is currently serving as the IT Infrastructure Operations Manager at Endava in Bogota, D.C., Capital District, Colombia. In this role, he provides leadership and guidance to direct reports to ensure the consistent administration of company policies and standards. He handles a team of team leaders and implements best practices to over-deliver for clients. He also evaluates staffing needs based on input from BD and clients and adjusts to meet changing requirements. Additionally, he ensures that operational procedures and working practices are fit for purpose and current.
Past Role at NetApp
From 2018 to 2020, Alonzo Charry Moreno worked as an IT Support Manager at NetApp in Bogotá D.C., Colombia, for a period of 2 years. During this time, he was responsible for managing IT support operations, providing appropriate status and other reports to specialists, users, and managers, and ensuring that operational problems were identified and resolved.
Educational Background
Alonzo Charry Moreno has an extensive educational background. He studied Storage, Cloud, Virtualization, SAN, NAS, NetApp OS at Netapp University and achieved the Onramp Technical Support Engineer course in 2018. He holds a Master Degree in Control Engineering and Process Automation, as well as an Electronics Engineering Degree from Universidad Rafael Belloso Chacín. He acquired his CCNA certification after studying at Cisco Networking Academy in 2008.
Experience at Frisel C.A.
Alonzo Charry Moreno has accumulated significant experience at Frisel C.A. He worked as a Senior Engineering Project Manager from 2013 to 2017 in Venezuela. Prior to that, he was a Contract Project Engineer at the same company from 2010 to 2013. Throughout his tenure, he managed engineering projects and ensured that all maintenance and installation work was scheduled and supervised effectively.
Expertise in IT Methodologies
Alonzo Charry Moreno specializes in Agile methodologies, including ITIL, DevOps, and Scrum Master, as well as PMP waterfall methodologies in ITSM. He leverages his expertise to provide comprehensive IT service operation and delivery, ensuring that all operational procedures are effective and up-to-date. His approach ensures that operational problems are promptly identified and resolved, maintaining a high standard of service delivery.