Ana C.
About Ana C.
Ana C. is a Senior Scrum Master and Project Manager at Endava with over 10 years of experience in customer service and business development.
Current Role at Endava
Ana C. currently holds the position of Senior Scrum Master / Project Manager at Endava. In this role, she manages multiple Scrum teams, including over 50 Full-Time Equivalents (FTE). She is responsible for providing Agile coaching and training to teams, facilitating Scrum ceremonies such as sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives. Her responsibilities extend to collaborating with product owners and other stakeholders to define solutions and drive progress. Ana is skilled at anticipating and addressing impediments to team delivery, including cultural barriers and logistical challenges.
Professional Experience at Endava
Before her current role, Ana C. served as a Senior Application Management Engineer at Endava from 2017 to 2020. During her tenure, she gained valuable experience and honed her skills in application management that would later inform her approach as a Scrum Master and Project Manager. Her experiences at Endava have allowed her to develop a deep understanding of both the technical and managerial aspects of project execution.
Previous Positions
Prior to her time at Endava, Ana C. worked at Phoenix Digital Solutions Ltd. as a Strategy Business Development professional in 2017 for 11 months. She also served as a Company Administrator at APPSMART from 2014 to 2015. Additionally, Ana spent three years at S.C 'StarNet', where she held various roles including Complaints Specialist, Customer Service Representative, and Commercial Sales Representative. These diverse roles have contributed to her comprehensive understanding of customer service and business development.
Educational Background
Ana C. studied Tourism at the Academia de Studii Economice din Moldova, where she achieved a Licentiate in Public Services over four years (2010-2014). Prior to that, she attended A.S.E.M National College of Trade, earning a Baccalaureate in Adminstrare servicii de turism și călătorii over three years (2006-2009). Her educational background has provided a solid foundation in public services and tourism management.
Language Skills and Certifications
Ana C. is fluent in English, Romanian, and Russian, and has intermediate proficiency in Italian. This linguistic versatility enables her to effectively communicate with a broad range of clients and team members. She holds certifications in SAFe, Professional Scrum Master I, and ITIL, which underscore her expertise in Agile methodologies and IT service management. These certifications are essential to her role as a Senior Scrum Master / Project Manager, aiding her in the implementation of industry best practices.