Ana Maria Bocancia

Ana Maria Bocancia

Service Desk Analyst @ Endava

About Ana Maria Bocancia

Ana Maria Bocancia is an Operations Officer at Târgul De Cariere in Cluj-Napoca, Romania, with a background in service desk analysis, account management, and hospitality.

Current Role at Târgul De Cariere

Ana Maria Bocancia is currently employed as an Operations Officer at Târgul De Cariere in Cluj-napoca, Cluj, Romania. She has been in this role since May 2019, bringing over four years of experience in operations management to the company. Her work involves managing daily operations, overseeing event planning, and ensuring efficient processes within the organization.

Previous Experience at Târgul De Cariere

Before her current role, Ana Maria Bocancia served as an Account Manager at Târgul De Cariere from 2018 to 2019 for nine months. During this period, she was responsible for managing client relationships, coordinating accounts, and providing support for business development activities. This role laid a foundation for her career progression within the company.

Service Desk Analyst Role at Endava

Ana Maria Bocancia has international experience, having worked as a Service Desk Analyst at Endava in the United Kingdom. This role provided her with the opportunity to develop her technical skills and gain insight into service desk operations in a global context. Her responsibilities likely included incident management, troubleshooting, and providing technical support to users.

Experience in Hospitality Industry

Ana Maria Bocancia also holds experience in the hospitality industry, having worked as a Front Desk Receptionist at Hotel Sonnenhof from 2017 to 2018 for one year. In this position, she managed front desk operations, handled guest inquiries, and ensured a high level of customer service. Her role was integral to the smooth functioning of the hotel’s reception and guest services.

Education at Universitatea „Babeș - Bolyai” Din Cluj - Napoca

Ana Maria Bocancia completed a total of six years of higher education at Universitatea „Babeș - Bolyai” Din Cluj - Napoca. She studied there from 2013 to 2017 for her bachelor's degree, and returned from 2019 to 2021 for additional studies. This extensive academic background has provided her with a strong foundation in her professional career.

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