Anca Elisa Pall
About Anca Elisa Pall
Anca Elisa Pall is a Business Analyst at Endava in Romania with over a decade of experience in various analytical and support roles within the technology and automation sectors.
Current Role at Endava
Anca Elisa Pall is currently employed as a Business Analyst at Endava in Romania. In her role, she is responsible for analyzing business processes, identifying opportunities for improvement, and implementing solutions that enhance operational efficiency. Her experience at Endava allows her to leverage her extensive background in analytics and support roles within the technology sector.
Previous Experience at Emerson Automation Solutions
Anca Elisa Pall accumulated significant experience at Emerson Automation Solutions in Cluj County, Romania. Between 2017 and 2021, she served as a CRM Functional Analyst, where she focused on the functionality and performance of customer relationship management (CRM) systems. From 2015 to 2017, she worked as a CRM Data Admin & Support, managing CRM data and providing support. Prior to these roles, she was a Lead Product Cost Analyst for 9 months in 2014-2015, and a Codification Specialist from 2013 to 2014. Her initial role at Emerson from 2010 to 2013 was as an IT Helpdesk Technician.
Educational Background
Anca Elisa Pall holds both a Master's degree and a Bachelor's degree in International Business from the Faculty of Economics and Business Administration at Babes-Bolyai University, Cluj-Napoca. She pursued her Master's degree from 2008 to 2010 and completed her Bachelor's degree from 2005 to 2008. Her academic background in international business has equipped her with a solid foundation in global economic practices and business strategies.
Early Career and Transition
Anca Elisa Pall began her career as a Call Center Operator at Contact Center RO in Cluj County, Romania, where she worked for 11 months from 2009 to 2010. She transitioned from customer support to more technical roles when she joined Emerson as an IT Helpdesk Technician in 2010. Over the subsequent years, she progressed into various analytical and support roles, demonstrating her adaptability and continuous skill development in the technology and automation sectors.
Experience in CRM Systems
With over a decade of experience, Anca Elisa Pall has specialized knowledge in customer relationship management (CRM) systems. As a CRM Functional Analyst and CRM Data Admin & Support at Emerson Automation Solutions, she gained valuable insights into the implementation, maintenance, and optimization of CRM processes and data management. Her expertise in this area underscores her capacity for enhancing customer engagement through technical solutions.