Andrea Budai
About Andrea Budai
Andrea Budai is a Service Desk Analyst at Endava in Cluj-Napoca, Romania, with a background in sociology and data analysis.
Service Desk Analyst at Endava
Andrea Budai currently holds the position of Service Desk Analyst at Endava, located in Cluj-Napoca, Cluj, Romania. In this role, she is responsible for assisting clients and resolving technical issues, ensuring that systems operate smoothly and efficiently. Her work involves troubleshooting issues, managing tickets, and working collaboratively with other IT professionals to maintain service standards.
Past Work Experience
Andrea Budai has previously held short-term positions at various organizations. She worked as a Trainee at FUTURE Construiește cu pasiune for 2 months in 2021. In 2019, she served as a Data Collector at The Romanian Institute for Evaluation and Strategy - IRES for 1 month in Cluj-Napoca, Cluj, Romania, and also undertook a professional practice role at Muzeul Județean De Istorie și Artă for a brief period in Zalău, Sălaj, Romania.
Education and Academic Background
Andrea Budai obtained her Master's degree in Analiza Datelor Complexe from Facultatea de Sociologie și Asistență Socială, completing her studies there between 2021 and 2023. Prior to this, she earned her Bachelor's degree in Sociology from Universitatea „Babeș-Bolyai” din Cluj-Napoca, where she studied from 2018 to 2021. Her foundational education includes a High School Diploma in Mathematics and Informatics from Colegiul Național „Simion Bărnuțiu,” where she studied between 2014 and 2018.
Volunteering and Skill Development
Andrea Budai has volunteered in organizing events, an experience that significantly enhanced her communication, teamwork, and organizational skills. These activities also contributed to her ability to work effectively in a team and manage projects. During her study years, she participated in various projects with her colleagues, further honing her teamwork and project management capabilities.
Professional Qualities and Career Goals
Andrea Budai is guided by principles of determination, dedication, and responsibility in her professional life. She describes herself as responsible, calm, proactive, adaptable, and self-organized. She is currently seeking job opportunities that provide new tools and information, aiming to continuously develop her skills and expand her knowledge base.