Andrei Harry Mucica
About Andrei Harry Mucica
Andrei Harry Mucica is a User Centric Services Manager at Endava in Timis County, Romania, with extensive experience in IT management roles at HELLA, Atos, and Siemens.
Title
Andrei Harry Mucica holds the title of User Centric Services Manager.
Current Role at Endava
Andrei Harry Mucica is currently working at Endava as the User Centric Services Manager in Timis County, Romania. In this role, he plays a critical part in ensuring that the Service Catalogue is established, agreed upon with clients, and maintained accurately. He also focuses on contractual management responsibilities, client negotiations, and the evaluation of services provided, including Service Level Agreement (SLA) management.
Previous Experience at HELLA
From 2015 to 2019, Andrei Harry Mucica worked at HELLA as the Information Technology Team Manager in Giarmata. During his 4-year tenure, he oversaw various information technology initiatives, guiding his team through complex projects and ensuring the successful execution of IT strategies. This role provided him with significant experience in team management and technical operations.
Roles at Atos
Andrei Harry Mucica held multiple roles at Atos from 2011 to 2015 in Timisoara. He started as a System Engineer, transitioned to Tower Service Manager, and then became a Security Process Manager. Over these years, he gained extensive experience in IT security processes, system engineering, and service management. His work contributed to the overall improvement of service delivery and operational efficiency at Atos.
Educational Background
Andrei Harry Mucica studied at the Polytechnic University Timisoara, focusing on the Automatics and Computers Faculty. He completed his studies from 2004 to 2009, achieving the capability to implement a small network infrastructure using Windows Server 2003 and Active Directory. This educational background provided him with a strong foundation in IT and network management.