Andres Gomez Zuleta
About Andres Gomez Zuleta
Andres Gomez Zuleta is the Sr. Infrastructure Operations Manager at Endava in Bogota, D.C., Capital District, Colombia, with extensive experience in IT service management and client relationship management.
Company
Andres Gomez Zuleta is currently employed at Endava. Endava is a technology company that focuses on IT services, consulting, and digital transformation. In his role, Andres is based in Bogota,D.C., Capital District, Colombia.
Title
Andres Gomez Zuleta holds the title of Sr. Infrastructure Operations Manager at Endava. He has been in this senior role in Bogota since his promotion from the position of Infrastructure Operations Manager.
Background
Andres Gomez Zuleta has extensive experience in roles related to service delivery, infrastructure operations, and account management. He has worked at Endava in various positions, including Applications Management Discipline Lead and Senior Service Delivery Manager. Before rejoining Endava, he worked at BairesDev as an Account Manager. His career also includes roles at Sutherland Global Services and Convergys.
Education and Expertise
Andres studied at Universidad Ean for five years, from 2016 to 2021. He also studied at Pontifical Xavierian University. His educational background has equipped him with knowledge crucial for his roles in IT service management and client relationship management. He has a strong focus on Continuous Service Improvement and collaborates closely with clients to develop tailored IT solutions.
Continuous Service Improvement
One of Andres' key focus areas is driving Continuous Service Improvement to enhance service quality. In his role at Endava, he leads initiatives aimed at improving operational efficiency and service delivery. His experience in managing teams and interacting with clients enables him to identify areas for improvement and implement strategic changes.