Andrew Jones
About Andrew Jones
Andrew Jones is an Application Integration and Projects Support Technician at Endava in Cardiff, United Kingdom, with extensive experience in IT support and prepress management.
Company
Andrew Jones is currently working at Endava in Cardiff, United Kingdom. He holds the position of Application Integration and Projects ~ Support Technician (TMG). Endava is known for its role in providing comprehensive IT services and consulting solutions.
Current Title
Andrew Jones holds the title of Application Integration and Projects ~ Support Technician (TMG) at Endava. His responsibilities encompass providing local presence and support across 1st, 2nd, and 3rd line support as necessary. Additionally, he has developed Mac deployment strategies for an Endava client.
Previous Employment
Prior to joining Endava, Andrew Jones served in various roles at Trinity Mirror Group PLC in Media Wales, Cardiff. He was an IT Support Engineer from 2009 to 2014, Prepress Technical Manager from 2004 to 2009, and IT Helpdesk from 2003 to 2004. Before his time at Trinity Mirror Group, he worked in different capacities at Western Mail & Echo Ltd in Cardiff, including Colourprint Prepress Team Leader, Prepress Operator, and Paste-up Artist, from 1988 to 2003.
Education and Expertise
Andrew Jones has an education background that includes completing a Bachelor of Education (B.Ed.) - Hons in Primary Education at Trinity College, Carmarthen from 1984 to 1988. He also received an HNC in Design for Interactive Media at Bridgend College in 2001-2002. His technical expertise includes specialization in XML content routing using XSLT and DTD, and proficient support for mobile devices such as Android and iOS.
Professional Skills and Contributions
Andrew Jones is known for advocating streamlined workflows that maintain functionality and simplify processes for IT staff and users. His career features experience in developing Mac deployment strategies and extensive expertise in mobile device support. He has a robust professional background in application integration, project support, and multi-level IT support.