Aurelian Bodea
About Aurelian Bodea
Aurelian Bodea is a Service Desk Analyst (Senior Technician) at Endava in Timişoara, Romania, with a background in customer sales and training roles at Dixons Carphone Warehouse UK and Samsung Electronics.
Company
Aurelian Bodea is currently employed at Endava, a well-known IT services company. He serves as a Service Desk Analyst (Senior Technician) in their Timişoara, Timiş, Romania branch. Endava is recognized for offering services in areas such as digital evolution, agile transformation, and automation, catering to a global clientele.
Title
Aurelian Bodea holds the position of Service Desk Analyst (Senior Technician) at Endava. His role involves managing incidents and requests over the phone or remotely, ensuring that customers achieve high efficiency in using applications.
Work Experience
Before joining Endava in December 2020, Aurelian Bodea accumulated extensive experience in customer service and sales roles. He worked at Dixons Carphone Warehouse UK as a customer sales representative and trainer from 2017 to 2020 in Leeds, England. Prior to that, he held similar positions at Samsung Electronics UK and Romania, and Telekom Romania, where he developed skills in handling customer interactions, training, and meeting targets.
Education and Expertise
Aurelian Bodea completed his Master's degree in Communication, Public Relations, and Digital Media from the Polytehnic University of Timisoara in 2014. He also holds a Bachelor's degree in Communication and Public Relations from the same institution, attained in 2012. His educational background complements his extensive work experience, empowering him in roles that require strong communication and digital media skills.
Background
Aurelian's career began in Timişoara, Timiş, Romania. He started as a Sales Consultant at Telekom Romania and later took on roles at Samsung Electronics and Dixons Carphone Warehouse. His move back to Timişoara to join Endava marks a full circle in his professional journey, bringing valuable international experience to his current role.