Bianca Calugar
About Bianca Calugar
Bianca Calugar is a Service Desk Specialist at Endava with over 5 years of experience in the IT service desk field. She holds a Bachelor's degree in Information Technology from Universitatea „Petru Maior” din Târgu-Mureș.
Current Title at Endava
Bianca Calugar is currently employed as a Service Desk Specialist at Endava. Her responsibilities likely focus on managing and resolving IT service desk requests and issues, enhancing user support processes, and ensuring smooth IT operations within the company.
Previous Role at Endava
Bianca Calugar previously worked as a Service Desk Analyst at Endava from 2018 to 2020. In this role, she would have been responsible for providing technical support, analyzing service desk incidents, and contributing to maintaining IT service quality before being promoted to her current role.
Education and Degree
Bianca Calugar earned a Bachelor's degree in Information Technology from Universitatea „Petru Maior” din Târgu-Mureș. She studied at the university from 2013 to 2016, focusing on acquiring foundational and advanced knowledge in IT. This educational background has equipped her with the technical skills necessary for her roles in IT service management.
Experience in IT Service Desk
With over 5 years of experience in the IT service desk field, Bianca Calugar has developed substantial expertise in handling technical support and IT service management. Her career at Endava, where she progressed from a Service Desk Analyst to a Service Desk Specialist, showcases her continued commitment and growing capabilities in this sector.
Location and Base of Operations
Bianca Calugar is based in Cluj-Napoca, Cluj, Romania. This location is known for its growing IT industry and serves as a hub for several technology companies, including Endava, thereby providing a conducive environment for her professional activities and growth.