Cristina Dochia
About Cristina Dochia
Cristina Dochia is a Service Desk Specialist at Endava in Cluj County, Romania, with a background in customer service, writing, and advertising.
Title
Cristina Dochia is currently employed as a Service Desk Specialist at Endava in Cluj County, Romania. Previously, she held the position of Service Desk Analyst at the same company in 2019 for eight months.
Professional Background
Cristina Dochia possesses a diverse professional background encompassing roles in customer service, freelance writing, and content creation. Prior to her current role at Endava, she worked as a Freelance Writer for Upwork from 2017 to 2019. She also served as a Customer Service Representative at Yardi for two years from 2016 to 2018 and held a leadership role as Customer Service Team Leader at S.C. ANY TIME ANY SUPPORT S.R.L. for nine months in 2015.
Education and Expertise
Cristina Dochia studied at Universitatea Babeș-Bolyai in Cluj-Napoca, where she pursued a degree in Publicitate and earned a Bachelor’s Degree in Advertising. Her academic background also includes expertise in web design, having completed a course that covered Joomla, WordPress, HTML, CSS, and SEO. Additionally, she has over two years of experience in customer care, which has honed her analytical thinking and attention to detail.
Volunteer Experience
Complementing her professional career, Cristina Dochia actively volunteered for three years in the Marketing Department for AIESEC's International Projects. This experience contributed to her skill set, enhancing her marketing, communication, and team collaboration abilities.
Passion and Skills
Driven by a passion for writing, advertising, and psychology, Cristina Dochia has developed a strong foundation in content creation and customer service. Her freelance writing stint at Upwork and content writing role at CampusCluj.ro highlight her commitment to her craft. Her skills in web design and a solid grasp of English further enhance her capability in delivering high-quality service and content.