Dan Sandu
About Dan Sandu
Dan Sandu is an IT Support Technician at Endava in Cluj, Romania, with a background in electronics, telecommunications, and information technology.
Current Role at Endava
Dan Sandu serves as an IT Support Technician at Endava in Cluj, Romania. He is responsible for major incident management, including problem analysis, escalation, and coordination of communication and progress reporting. He also handles event management by continuously monitoring, managing, and escalating detected events on a shifted pattern. Additionally, Dan manages job scheduling by executing routine, scheduled operational procedures.
Prior Work Experience
Before joining Endava, Dan worked at eCampus and Microsoft Romania as a technician on intelligent educational technologies. In this role, he was involved in integrating and supporting intelligent technologies in educational settings. His stint at Microsoft Romania lasted for one month in 2020 in Cluj, Romania, where he gained valuable experience and knowledge in educational technology.
Educational Background
Dan pursued his higher education at the Technical University of Cluj Napoca, where he studied Electronics, Telecommunications, and Information Technology. He completed his Bachelor's degree between 2018 and 2022. Prior to that, he attended Theoretical Lyceum 'G. Cosbuc', where he obtained his high school diploma after studying there from 2010 to 2018.
Skills and Professional Development
Dan has a strong passion for cloud computing and is actively seeking opportunities to develop his skills further in the IT industry. In his current role, he actively documents troubleshooting steps and fixes that are not recorded in the team's database, providing a valuable reference for his team members.