Daniel Fernandez Vargas
About Daniel Fernandez Vargas
Daniel Fernandez Vargas is an AM Engineer at Endava in Bogotá with a background in technical support and customer service.
Current Position at Endava
Daniel Fernandez Vargas currently holds the position of AM Engineer at Endava located in Bogotá. In this role, he is involved in providing technical support and engineering solutions. His role emphasizes effective customer service and leveraging engineering expertise to meet the organization's needs.
Previous Experience at McAfee and Schlumberger
Prior to his current role, Daniel worked at McAfee as a Support Engineer from 2021 to 2022. Following that, he spent six years as a Senior Service Desk Analyst with Schlumberger from 2016 to 2022 in Bogotá D.C., Colombia. In both positions, he gained extensive experience in technical support and customer service.
Past Roles at SENA and GP Strategies Ltd
Earlier in his career, Daniel served as 'Piloto de la escudería Forsenar' at SENA for two years from 2015 to 2017 in Pasto. Additionally, he worked with GP Strategies Ltd as an Ingeniero Asociado for nine months from 2015 to 2016, based in Bogotá D.C., Colombia. These roles helped him develop strong technical and project management skills.
Education in Electrical and Electronic Engineering
Daniel Fernandez Vargas holds a degree in Electrical and Electronic Engineering from Universidad de Los Andes, where he studied from 2010 to 2014. His academic background laid the foundation for his expertise in engineering. He holds professional cards CN206-109126 and CN206-109127, validating his qualifications in both Electrical and Electronics Engineering.
Multilingual Capabilities and Customer Service Focus
Fluent in Spanish, English, and Portuguese, Daniel provides real-time remote support to customers from various countries and cultural backgrounds. His multilingual abilities enhance his effectiveness in communication and support. Known for his creativity and innovation in resolving technical issues, Daniel emphasizes responsibility, honesty, and a strong commitment to customer satisfaction.