David Gomez
About David Gomez
David Gomez is a Service Delivery Manager at Endava in Bogota, Colombia, with a background in electronic engineering and project management.
Title and Current Position
David Gomez is currently serving as the Service Delivery Manager at Endava in Bogotá, D.C., Capital District, Colombia. He began his role at Endava in December 2021. His responsibilities include overseeing and managing service delivery processes to ensure client satisfaction and operational efficiency.
Education and Expertise
David Gomez has an educational background in electronic engineering and project management. He earned a Bachelor's degree in Electronic Engineering from the Escuela Colombiana de Ingeniería 'Julio Garavito', completing his studies in 2016. In 2020, he completed a specialization in Project Management from Universidad El Bosque. His academic qualifications have equipped him with the skills required to manage and execute strategic IT projects effectively.
Professional Background
David Gomez's professional journey includes key roles in various companies. Before joining Endava, he worked at Blackboard where he held several positions: Service Delivery Manager from 2019 to 2021, Manager of Client Support in early 2021, and Client Support Specialist from 2017 to 2019, all based in Bogotá, Bogotá D.C. Department, Colombia. Prior to Blackboard, he was a Network Operations Center Engineer at Go2tel from 2015 to 2017, also in Bogotá D.C., Colombia.
Strategic IT Projects
David Gomez is known for his strong focus on strategic IT projects aimed at facilitating company growth. His approach to project management emphasizes aligning technology initiatives with business objectives to drive organizational success. He leverages his technical background and project management specialization to deliver projects that enhance operational capabilities and meet strategic goals.
Client Relationship Management
David Gomez excels in building strong client relationships through effective communication and teamwork. His professional demeanor ensures that client expectations are met and often exceeded. By fostering a collaborative environment, he ensures that client concerns are addressed promptly, leading to higher satisfaction and loyalty.