Gerardo Scollo

Gerardo Scollo

It Support @ Endava

About Gerardo Scollo

Gerardo Scollo is an IT Support professional at Endava in Argentina, with extensive experience in technical support roles and a strong educational background in IT and related fields.

Title

Gerardo Scollo currently holds the position of IT Support at Endava, working from Argentina.

Professional Experience

Gerardo Scollo has amassed extensive experience in IT support roles across various organizations. At Endava, he manages O365 licenses, Active Directory, and handles both remote and in-person technical issue resolutions. Previously, he worked at Asyst Sudamerica as Soporte Técnico for 8 months between 2011 and 2012. Earlier in 2011, he served a brief 2-month stint at iNeva in a similar capacity. From 2009 to 2011, he worked at Teleperformance as Soporte Técnico a Grandes Clientes for 2 years. In 2008 and 2009, he was part of the IT Support team at the Gobierno de la Ciudad de Buenos Aires, again for 8 months.

Educational Background

Gerardo Scollo has a robust educational background in IT and related fields. He completed a CARRERA DEVOPS course at EducacionIT in 2022, focusing on infraestructure. In 2020, he obtained his certification as an Administrador Windows Server 2016 from the same institution. Between 2017 and 2018, he achieved CCNA 1 and CCNA 2 certifications through Proydesa. He earned a degree in Ingeniero en Informática from UNDAV, spanning from 2014 to 2017. Earlier, he studied at Universidad Nacional de Lanús and achieved licenciatura en sistemas from 2009 to 2011. His foundational studies include a Technico Superior en automatizacion y Robotica from Instituto Superior Octubre, which he completed between 2002 and 2005.

Role Responsibilities

In his current role at Endava, Gerardo Scollo is responsible for managing software licenses, including O365, and administering Active Directory. His job involves both remote and in-person troubleshooting for IT-related issues. He maintains and updates IT inventory documentation rigorously. Gerardo also manages relationships with hardware and software vendors, ensuring proper warranty handling. Additionally, he is involved in the configuration and administration of antivirus software.

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