Iulia Habean
About Iulia Habean
Iulia Habean is a Business Analyst at Endava in Cluj, Romania, with over 10 years of experience in customer care and 4 years in the IT industry.
Title
Iulia Habean is a Business Analyst currently working at Endava in Cluj, Romania.
Company
Iulia Habean works at Endava, a technology company providing digital solutions. Her current role involves business analysis in Cluj, Romania. Endava is known for delivering cutting-edge technology services to a wide array of clients globally.
Previous Roles at Endava
Iulia Habean has held multiple roles at Endava, starting as a Service Desk Analyst from 2015 to 2017. She then served as a Service Delivery Coordinator from 2017 to 2018. Following this, she became a Service Delivery Manager, a position she held for two years from 2018 to 2020. She also worked as a Service Transformation Lead for 11 months from 2020 to 2021, all in Cluj, Romania.
Past Work Experience
Prior to her tenure at Endava, Iulia Habean worked as a Process Analyst at Office Depot UK from 2013 to 2014 in Cluj Napoca. Earlier in her career, she was a Sales Assistant at Top Line Europa SRL from 2011 to 2013 in Cluj Napoca.
Education and Expertise
Iulia Habean studied at Universitatea „Babeș-Bolyai” din Cluj-Napoca, where she focused on Public Relations, Advertising, and Applied Communication from 2005 to 2008. She has over 10 years of experience in Customer Care and has been working in the IT industry for the last 4 years.
Operational Support and Enhancements
In her current role, Iulia Habean collaborates closely with operational teams to provide day-to-day support for over 5000 employees. She is deeply involved in improving internal business services and automation at Endava, contributing to more efficient and effective operations.