John Nino Calderon
About John Nino Calderon
John Nino Calderon is a Service Delivery Manager at Endava in the Bogotá D.C. Metropolitan Area with extensive experience in IT solutions and project management.
Title
John Nino Calderon is currently positioned as the Service Delivery Manager at Endava in the Bogotá D.C. Metropolitan Area. He has taken on this role since August 1, 2021, ensuring the successful delivery of company commitments and serving as a communication bridge between clients, internal management, and the technical team.
Company
John Nino Calderon is currently employed at Endava, where he manages service delivery in the Bogotá D.C. Metropolitan Area. His responsibilities include overseeing project implementations, managing communication across various organizational levels, and addressing project and account issues and risks to consistently deliver balanced and win-win solutions for the client, team, and the company.
Education and Expertise
John Nino Calderon holds an Ingeniero de Telecomunicaciones degree from Universidad Santo Tomás Colombia. In addition, he has pursued courses at Platzi, further enhancing his skills and expertise. He is certified as a PMP project manager and a PSM ScrumMaster, which underscores his capability in project management and agile methodologies. John's expertise lies in implementing and supporting IT solutions for Fortune 500 customers, which includes tasks ranging from presales to service delivery.
Background
Before his current role, John Nino Calderon worked in various positions that have equipped him with significant industry experience. He served as an Application Management Engineer at Endava from 2019 to 2021. Prior to that, he worked at NICE Ltd as a Senior Professional Services Engineer for three years (2016 to 2019). His earlier roles include serving as a NOC Leader at IntiCo Corp (2015 to 2016), a NOC Support Engineer at Aldeamo (2015), and a NOC Support Engineer at IPCOM NETWORK (2014 to 2015).
Achievements
John Nino Calderon holds a PMP project management certification and a PSM ScrumMaster certification. These qualifications, coupled with his extensive industry experience, have positioned him as a proficient leader and communicator. His notable skills include strong leadership, effective communication with peers, customers, vendors, and partners, and an exceptional ability to work under pressure. In his role at Endava, he utilizes various delivery methods and tools, such as structured reviews, technical diagrams, test plans, and business cases, to monitor and report on activities aligned with contractual agreements and service management processes.