Jovana Novkovic
About Jovana Novkovic
Jovana Novkovic is a QA Engineer at Endava in Belgrade, Serbia, with over 4 years of experience in Quality Assurance roles.
Current Role at Endava
Jovana Novkovic is currently a QA Engineer at Endava, based in Belgrade, Serbia. She has been with the company for over 4 years, actively contributing to quality assurance processes. Her role includes ensuring the functionality and reliability of software products by performing systematic testing and collaborating with development teams. Jovana's experience and expertise in QA enable her to support the delivery of high-quality software solutions at Endava.
Previous Experience at Itekako
Jovana Novkovic worked at Itekako, where she held dual roles over three years. She started as a Quality Assurance professional in 2017, a position she held for two years. Her responsibilities included identifying software defects, coordinating testing efforts, and ensuring product quality. Subsequently, she transitioned to the role of Project Coordinator in 2018, a position she held for one year. In this role, Jovana managed project timelines, communications, and deliverables, gaining valuable project management experience.
Role at NCR Corporation
Jovana Novkovic began her career in the tech industry as a Help Desk Specialist at NCR Corporation. She was with NCR from 2015 to 2017, where she provided technical support and troubleshooting assistance to end-users. Her role involved resolving IT issues, managing ticketing systems, and ensuring customer satisfaction. This foundational experience helped her develop a strong understanding of IT operations and customer service.
Education and Academic Background
Jovana Novkovic studied at the Faculty of Philology, University of Belgrade, where she pursued a Bachelor's Degree in Library and Information Science. Her academic journey spanned six years, from 2007 to 2013. During this period, she acquired knowledge and skills in information management, archival practices, and the organization of information systems, which later contributed to her proficiency in handling complex data and information structures in her professional career.
Quality Assurance Expertise
Jovana Novkovic has accumulated over 4 years of experience in Quality Assurance roles. Her expertise includes designing and executing test plans, identifying and documenting software defects, and ensuring compliance with quality standards. Jovana's technical acumen and attention to detail have enabled her to effectively contribute to software development projects, ensuring the delivery of reliable and high-performing software products.