Kun Robert Tibor
About Kun Robert Tibor
Kun Robert Tibor is the Service Desk Team Lead at Endava, with extensive experience in customer service and technical support roles, and holds multiple degrees from Universitatea „Babeș-Bolyai” din Cluj-Napoca.
Current Position at Endava
Kun Robert Tibor is currently serving as a Service Desk Team Lead at Endava. He has been in this role since December 2019. In his position, he oversees the Service Desk team, ensuring efficient and effective support services are provided. His role involves strategic planning and team management, leveraging his extensive experience in customer service and technical support.
Previous Roles at Endava
Before becoming a Service Desk Team Lead, Kun Robert Tibor held roles as a Service Desk Specialist and Service Desk Analyst at Endava. He served as a Service Desk Specialist in 2019 for 9 months and as a Service Desk Analyst from 2018 to 2019 for 6 months, both in Cluj County, Romania. These roles involved providing technical support and customer service, which laid the foundation for his current leadership position.
Work at UPC Romania
Kun Robert Tibor worked at UPC Romania in technical help desk roles. He served as a technical help desk representative for B2B clients in 2018 for 4 months and as a technical help desk representative from 2015 to 2018 for 3 years, both in Cluj County, Romania. His responsibilities included providing technical support to business clients, showcasing his capability in customer service and technical problem-solving.
Service Experience at Orange Romania
Kun Robert Tibor gained valuable experience as a customer care representative at Orange Romania from 2012 to 2014 for 2 years. In this role, he handled various customer service tasks, further strengthening his skills in customer interaction and support.
Educational Background
Kun Robert Tibor boasts a comprehensive educational background from Universitatea „Babeș-Bolyai” din Cluj-Napoca. He achieved a Master's degree in International Business Management from 2012 to 2014. He also holds a degree in Management, having studied from 2009 to 2012 and a degree in Informatics, completed from 2006 to 2009. His education has provided him with a solid foundation in business management, informatics, and strategic planning.