Laura Ramona Magdau
About Laura Ramona Magdau
Laura Ramona Magdau is an IT Support Technician at Endava in Timisoara, with a background in modern languages and public relations.
Current Role at Endava
Laura Ramona Magdau has been working as an IT Support Technician at Endava in Timisoara since October 2018. With over five years at the company, she is responsible for providing technical support to clients, ensuring the smooth operation of IT services, and troubleshooting various technical issues.
Previous Experience at Orange Romania
Prior to her current role, Laura worked at Orange Romania for a total of five years in two different capacities. From 2016 to 2018, she served as a Problem Solving Executive in Timisoara, focusing on resolving customer issues and enhancing client satisfaction. Before that, she was a Credit & Collection Analyst from 2013 to 2016, also in Timisoara, where she managed customer accounts and ensured timely payments.
Business Consulting at Active Power Solutions
Laura's experience in business consulting comes from her tenure at Active Power Solutions, where she served as a Business Consultant from 2012 to 2013 for nine months. In this role, she provided strategic business advice and worked on optimizing business processes to improve efficiency.
Early Career in Translation and Public Relations
Early in her career, Laura held multiple short-term roles that focused on translation and public relations. In 2010, she worked at S.C. Uzina Mecanica Orastie S.A. for one month as a translator. She also had two brief stints at Primaria Municipiului Orastie, in 2008 and 2007, where she handled PR, translation, and secretarial duties.
Educational Background
Laura earned her Master's degree in Applied Modern Languages from Universitatea 'Tibiscus' din Timisoara, where she studied from 2009 to 2011. She also holds a Bachelor's degree in Communication and Public Relations from Universitatea 'Politehnica' din Timisoara, completed between 2006 and 2009. Additionally, she graduated from Colegiul National 'Aurel Vlaicu' Orastie with a focus on English and German Philology from 2002 to 2006.