Lucia Perciavalle
About Lucia Perciavalle
Lucia Perciavalle is a Project Manager at Endava in Montevideo, Uruguay, with extensive experience in project management and customer care roles at Sabre Corporation.
Current Role at Endava
Lucia Perciavalle is currently serving as a Project Manager at Endava in Montevideo, Uruguay. In this role, she is responsible for overseeing project execution, ensuring that project objectives are met, and managing project timelines and resources. Her responsibilities likely include coordinating between different teams, mitigating risks, and reporting on project progress. Her extensive experience in project management brings a high level of expertise to her role at Endava.
Previous Experience at Sabre Corporation
Before joining Endava, Lucia Perciavalle worked at Sabre Corporation in various roles. From 2016 to 2020, she held the position of General Project Manager in Zona America, where she managed multiple projects concurrently. Prior to that, she was the Supervisor of Customer Care from 2015 to 2016 in Montevideo, Uruguay. She also served as a Senior SynXis Product Support from 2013 to 2015, and as an Associate SynXis Product Support from 2012 to 2013, both in Zona America. Her roles at Sabre Corporation provided her with comprehensive experience in customer support and project management.
Early Career and Varied Roles
Lucia's career began with various roles in Dublin, Ireland. She worked as a Customer Service Sales Assistant (2005-2006), Deli Manager (2007-2009) at Centra Supermarket, and as Salon Supervisor at Special Beauty (2010-2011). Additionally, she worked at Rubrica Marketing and Promotions Agency in Montevideo, Uruguay, as a Promotions representative in 2003. These positions allowed her to develop foundational skills in customer service, team leadership, and business operations.
Professional Development and Courses
Lucia has completed several professional development courses that enhance her skill set. Notable courses include 'Behavioral Interviewing,' aimed at improving her interviewing techniques, and 'Passport to Leadership,' which focuses on leadership abilities. She also participated in the 'Global Learning & Development' program, which provided her with insights into international business practices. The 'Presenting with Impact' course helped her refine her presentation and communication skills, while the 'Coaching and Developing' course enhanced her ability to coach and develop team members. These courses collectively contribute to her effectiveness as a project manager.
Background in Technical Design
Lucia Perciavalle holds a background in Technical Design, which complements her expertise in project management. This technical knowledge is beneficial in understanding and managing projects that require technical insight. Her ability to bridge the gap between technical and managerial aspects of projects adds significant value to her role, especially in technology-driven environments.