Luciano Ferrazzi
About Luciano Ferrazzi
Luciano Ferrazzi is a QA Technician at Endava in Argentina with over 6 years of experience in quality assurance and technical support.
Current Position at Endava
Luciano Ferrazzi is currently employed as a QA Technician at Endava in Argentina. He joined the company in May 2021, bringing his extensive experience in quality assurance and technical support to the role. At Endava, Ferrazzi is responsible for ensuring the quality and reliability of software products, focusing on identifying and resolving bugs before products are released.
Past Experience at SIDESYS IT SOLUTIONS
Before joining Endava, Luciano Ferrazzi worked at SIDESYS IT SOLUTIONS. From 2017 to 2021, he served as a QA Tester in Provincia de Entre Ríos, Argentina, where he dedicated four years of his career to testing software applications to ensure their functionality and user experience. Prior to this, from 2016 to 2017, he was employed as a Soporte técnico al cliente (Customer Technical Support), providing technical assistance and troubleshooting services to users.
Education and Degree
Luciano Ferrazzi holds a degree in Ingeniería en Sistemas de Información from Universidad Tecnológica Nacional. His academic background has equipped him with a strong foundation in information systems engineering, which is fundamental to his roles in quality assurance and technical support.
Career Beginnings in Technical Support
Luciano Ferrazzi began his professional journey in the IT industry by working in technical support roles. His initial position as a Soporte técnico al cliente at SIDESYS IT SOLUTIONS laid the groundwork for his transition into quality assurance. His background in providing technical support has given him a comprehensive understanding of system functionalities and user issues, which he applies in his current QA roles.
Experience in Quality Assurance and Technical Support
With over six years of combined experience in quality assurance and technical support, Luciano Ferrazzi has developed a blend of skills crucial for ensuring software performance and user satisfaction. His work history includes significant roles in software testing and customer support, showcasing his versatility and expertise in the IT industry.