Magda Florinescu
About Magda Florinescu
Magda Florinescu is the Client Services Manager at Endava, with extensive experience in service delivery and project management.
Company
Magda Florinescu is currently employed at Endava, a prominent IT services company, as a Client Services Manager. She has a longstanding history with Endava, having held various roles there over the years.
Title
Currently, Magda Florinescu holds the position of Client Services Manager at Endava. In this role, she is responsible for managing the full life cycle of projects and services for the company's clients.
Education and Expertise
Magda Florinescu's educational background includes a Master's Degree in Public Services Management from Babes-Bolyai University - FSPAC, in collaboration with Michigan State University - IPPSR, completed from 2004 to 2006. She also holds a Bachelor's Degree in Public Administration from Babes-Bolyai University, Faculty of Political, Administrative, and Communication Sciences (FSPAC), completed from 2000 to 2004.
Professional Background
Magda Florinescu has a diverse professional background, starting her career as a Project Assistant at The National Association of People with Epilepsy in Romania (NGO) from 2004 to 2006. She later worked at Orange Romania as a Customer Care Representative from 2007 to 2008, and as a University Assistant at Babes-Bolyai University, FSEGA, Finance Department, from 2007 to 2008. She joined Endava in 2008, serving various roles including Service Desk Analyst, Purchasing Administrator, Service Delivery Manager, and currently Client Services Manager.
Roles at Endava
At Endava, Magda Florinescu has held several key positions. She started as a Service Desk Analyst from 2008 to 2010, then transitioned to a Purchasing Administrator from 2010 to 2012. She then served as a Service Delivery Manager from 2013 to 2016. In her current role as Client Services Manager, she manages the entire project life cycle and ensures the implementation of ITIL-based processes.