Mihaela Mirza
About Mihaela Mirza
Mihaela Mirza is a Tester at Endava with a background in project management and customer experience, holding degrees in Finance and Economics from Academia de Studii Economice din Moldova.
Current Role at Endava
Mihaela Mirza is currently serving as a Tester at Endava. She joined the company in November 2019 and brings her expertise to ensure the quality and reliability of software products. Her role involves executing test cases, identifying bugs, and contributing to the improvement of software development processes.
Previous Experience at Endava
Before transitioning to her current role, Mihaela Mirza worked as a Programme and Project Management Officer at Endava from 2017 to 2019. In this capacity, she was responsible for overseeing project timelines, coordinating with various teams, and ensuring the successful delivery of projects. This experience provided her with valuable skills in project management, which she now applies in her testing role.
Role at Orange Moldova
Prior to joining Endava, Mihaela Mirza worked at Orange Moldova as a Customer Experience Management Coordinator from 2015 to 2017. She focused on enhancing customer satisfaction by implementing strategies to improve service quality and customer interactions. Her role involved analyzing customer feedback, coordinating with different departments, and developing initiatives aimed at boosting customer experience.
Educational Background
Mihaela Mirza has a strong academic background in finance and economics. She earned a Master's degree in Finance and Fiscality from Academia de Studii Economice din Moldova between 2008 and 2010. Prior to that, she completed her Bachelor's degree in Economics from the same institution, studying from 2005 to 2008. This education has provided her with a solid foundation in financial principles and economic theories.
Career Transition
With a career spanning project management and customer experience roles, Mihaela Mirza transitioned to a testing role at Endava in 2019. She brings over four years of experience in managing programs and coordinating customer experience initiatives. This diverse background has equipped her with a comprehensive understanding of both client-facing and technical aspects of business operations.