Natalia Surdu

Natalia Surdu

Service Delivery Manager/ Product Owner @ Endava

About Natalia Surdu

Natalia Surdu is a Service Delivery Manager and Product Owner at Endava in Chisinau, Moldova, with over a decade of experience in various roles at the company.

Current Role at Endava

Natalia Surdu currently serves as a Service Delivery Manager and Product Owner at Endava in Chisinau, Moldova. In this role, she oversees the delivery of services and the development of products, ensuring that they meet client needs and expectations. Her responsibilities likely include managing teams, coordinating projects, and acting as a liaison between clients and the company. Her dual role underscores her versatility and capability in handling multifaceted responsibilities in a dynamic work environment.

Previous Roles at Endava

Natalia Surdu has held multiple positions at Endava, showcasing her professional growth within the company. She started as a Recruitment Specialist from 2012 to 2016, where she was involved in talent acquisition and placement. From 2017 to 2018, she served as a People Development & Recruitment Business Partner, focusing on employee development and recruitment strategies. These roles equipped her with a deep understanding of both recruitment processes and employee development programs, preparing her for her current managerial position.

Experience at Pedersen & Partners

Before joining Endava, Natalia Surdu worked at Pedersen & Partners as a Research Analyst from 2010 to 2012. In this role, she was responsible for conducting research and analysis, providing valuable insights that likely informed company strategies and decisions. This experience in research and analysis laid the foundation for her subsequent roles in recruitment and service delivery, enabling her to approach these areas with a strong analytical mindset.

Educational Background

Natalia Surdu pursued higher education at the Academy of Economic Studies of Moldova, where she attained a Master of Human Resources from 2010 to 2012. Prior to that, she completed her undergraduate studies in Law and General Economy from 2005 to 2009 at the same institution. This dual academic background in human resources and law has provided her with a comprehensive understanding of the legal aspects of HR, enhancing her efficacy in her professional roles.

Career Development at Endava

Natalia Surdu has been an integral part of Endava for over 11 years, contributing to the company's growth and development in various capacities. Her long tenure includes roles as a Recruitment Specialist, People Development & Recruitment Business Partner, and currently as a Service Delivery Manager/ Product Owner. This extensive experience has allowed her to develop a deep understanding of the company's operations, culture, and strategic goals, making her a valuable asset to Endava.

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