Ovidiu Spinean
About Ovidiu Spinean
Ovidiu Spinean is the Head of User Centric Services at Endava in Cluj County, Romania, with extensive experience in customer service management and IT systems engineering.
Current Position at Endava
Ovidiu Spinean is currently the Head of User Centric Services at Endava, located in Cluj County, Romania. Having taken on this role in March 2017, he is responsible for leading user-centric initiatives and services within the company. His work involves ensuring that the services provided are geared towards enhancing user satisfaction and meeting user needs effectively.
Previous Roles at Endava
Before his current role, Ovidiu Spinean served in several managerial positions at Endava. From 2015 to 2017, he was the Head of Service Desk Services. Between 2013 and 2015, he was the Delivery Manager, and from 2011 to 2013, he handled responsibilities as the Client Support Manager. These roles allowed him to cultivate extensive experience in service delivery and customer support management.
Experience at Atos International and Siemens
Ovidiu Spinean also accrued significant experience at Atos International and Siemens before joining Endava. At Atos International, he worked as a Team Manager in Customer Service Management for eight months in 2011 and as a Customer Service Manager from 2010 to 2011, splitting his time between Timisoara and London. Prior to that, he was an IT System Engineer at Siemens from 2008 to 2010 in Timis County, Romania, where he gained critical skills in IT systems engineering.
Educational Background in Mechatronics
Ovidiu Spinean holds an Engineer degree in Mechatronics from Universitatea „Politehnica” din Timișoara, where he studied from 2002 to 2007. His foundational education in mechatronics has provided him with a robust technical background, which he has applied throughout his varied roles in IT and service management. He also attended Liceul Teoretic 'Andrei Birseanu' Tirnaveni from 1998 to 2002.
Career Start at Flextronics
Ovidiu Spinean began his professional career at Flextronics as a Global Monitoring Center - Monitoring Engineer. From 2007 to 2008, he gained early experience in global monitoring systems. This initial role helped lay the groundwork for his subsequent positions in IT systems and customer service management.