Raul Chindris
About Raul Chindris
Company
Raul Chindris currently works at Endava, a technology company, as a Software Tester in Cluj County, Romania. He has been with Endava since transitioning into the software testing role, having previously worked as a Service Desk Analyst at the same company from 2017 to 2019. Endava is known for delivering agile transformations and cutting-edge technological solutions.
Previous Roles at Endava
Before becoming a Software Tester at Endava, Raul Chindris served as a Service Desk Analyst for two years, from 2017 to 2019. In this capacity, he was responsible for handling technical issues, managing service requests, and ensuring that clients received timely and efficient support.
Work at Sykes Enterprises, Incorporated
Raul Chindris began his career in the IT industry at Sykes Enterprises, Incorporated. He held the position of Customer Service Representative from 2016 to 2017, spending a total of one year in this role. Subsequently, he worked as a Complaint Handling Specialist for two months in 2017. These roles helped develop his customer service skills before transitioning into more technical IT positions.
Education and Expertise
Raul Chindris has a robust educational background in Geography, having received both a Bachelor’s and a Master’s degree from Universitatea „Babeș-Bolyai” din Cluj-Napoca. Additionally, he studied at The Informal School of IT, where he achieved certifications in IT Basics in 2017 and Software Testing in 2018, each course lasting 11 months. These certifications laid the foundation for his successful transition into the IT industry.
Career Transition to IT
Raul Chindris started his career in customer service roles before transitioning to IT. His initial positions at Sykes Enterprises helped him build essential skills in customer service and complaint handling. Later, he moved to Endava, where he first worked as a Service Desk Analyst and then transitioned into the role of Software Tester. Raul's journey reflects a significant shift from general customer service to specialized IT roles, supported by his additional training and certification in IT.