Simona Ganga
About Simona Ganga
Simona Ganga is a Knowledge Manager at Endava in the United Kingdom, with over 9 years of experience at the company. She has held various roles in customer service and management across multiple countries, including the United States, India, Romania, and the United Kingdom.
Current Position at Endava
Simona Ganga currently holds the title of Knowledge Manager at Endava in the United Kingdom. In her role as Knowledge Manager, she is responsible for managing the organization's knowledge base, ensuring the efficient collection, organization, and distribution of information within the company. Her position involves coordinating with various departments and leveraging knowledge management tools to enhance the company's operational efficiency.
Career Progression at Endava
Simona Ganga began her tenure at Endava in 2014 as a Service Desk Analyst. After two years, she transitioned to the role of Knowledge Coordinator, a position she held from 2016 to 2018. In this capacity, she worked on organizing and maintaining the company’s knowledge assets. Her career progressed within Endava as she took on the role of Knowledge Manager, showcasing her ability to grow and adapt within the organization.
Previous Roles at Computer Generated Solutions (CGS)
Before joining Endava, Simona Ganga gained extensive experience at Computer Generated Solutions (CGS) in New York, United States. She started as a Customer Service Representative in 2011 and quickly moved up to Backup Supervisor, followed by Team Lead. These roles spanned from 2011 to 2013, where she honed her skills in team management, customer support, and supervisory responsibilities.
International Work Experience
Simona Ganga's career has been marked by diverse international experience. She has worked in multiple countries including the United States, India, Romania, and the United Kingdom. This global exposure has equipped her with a versatile skill set and the ability to work in varied cultural environments. Her international roles have included positions in customer service, management, and knowledge coordination.
Early Career and Initial Roles
Simona Ganga’s professional journey began in Bucharest, Romania, where she worked as a Translator at Search Corporation Srl from 2007 to 2009. She then transitioned to Vectra Service Srl as an Asistent Manager from 2010 to 2011. These early positions provided her with foundational skills in communication, administration, and management, setting the stage for her subsequent roles in larger international companies.