Valentin Pătcaș
About Valentin Pătcaș
Valentin Pătcaș is a Senior Service Desk Specialist at Endava in Cluj-Napoca, Romania, with over 4 years of experience in the service desk and IT support industry.
Title
Valentin Pătcaș currently holds the position of Senior Service Desk Specialist (Engineer) at Endava, based in Cluj-Napoca, Cluj, Romania. His role focuses on providing advanced technical support and ensuring seamless service desk operations.
Company
Valentin Pătcaș is currently employed at Endava, a company renowned for delivering IT services and solutions. He is part of the Service Desk team in Cluj-Napoca, Cluj, Romania, where he has taken on increasing responsibilities since joining in 2019.
Professional Experience at Endava
Valentin Pătcaș has been with Endava since 2019, starting as a Service Desk Analyst. Over the years, he has progressed to the role of Service Desk Specialist and currently serves as a Senior Service Desk Specialist (Engineer). His tenure at Endava showcases his growth and specialization in IT support and service desk management.
Previous Work Experience
Before joining Endava, Valentin Pătcaș gained diverse experience in customer-facing roles. He worked as a Junior Sales Representative at Active Power Solutions for three months in 2019, and in multiple roles at Levi Strauss & Co., including Assistant Manager and Stylist from 2017 to 2018. Additionally, he served as a Sales Assistant at Bershka for five months between 2016 and 2017.
Education and Expertise
Valentin Pătcaș holds a degree in Public Administration from Universitatea „Babeș-Bolyai” din Cluj-Napoca, where he studied from 2014 to 2017. He also earned a Bacalaureat in Științe sociale from Liceul Teoretic Onisifor Ghibu, completing his studies there in 2014. His academic background provides a solid foundation for his professional roles.