Vlad Tudose
About Vlad Tudose
Vlad Tudose is a Senior Application Management Engineer at Endava in Romania, with a background in IT and technical support, and experience in customer service roles.
Current Position at Endava
Vlad Tudose holds the title of Senior Application Management Engineer at Endava, where he is currently based in Romania. In this role, he is responsible for managing and supporting applications to ensure their high availability and performance. His responsibilities include troubleshooting issues, ensuring compliance with service level agreements, and collaborating with various teams for seamless integration and functionality.
Previous Roles at Endava
From 2019 to 2020, Vlad Tudose served as a Senior Application Management Engineer at Endava in Iasi County, Romania. His responsibilities in this position were similar to his current role, focusing on application management, technical support, and ensuring system stability. He later transitioned to the same role in a different location, continuing his work in maintaining application reliability and performance.
Experience at Oracle
Vlad Tudose worked at Oracle for nearly four years. He joined the company as a Technical Support Engineer in 2015, where he worked for three years before being promoted to Senior Technical Support Engineer. In these roles, he was responsible for providing technical support, resolving customer issues, and maintaining system performance. During his tenure, he gained extensive experience in technical troubleshooting and support.
Early Career and Customer Service Roles
Vlad Tudose began his career in customer service and commercial roles. He worked as a Commercial Agent at XL World from 2008 to 2009 and then as a Customer Service Agent at VS COMUNICATION from 2009 to 2012. He was later promoted to Team Leader at the same company, a position he held from 2012 to 2014. These early roles provided him with valuable experience in customer interaction and management.
Educational Background
Vlad Tudose studied at Universitatea „Alexandru Ioan Cuza” din Iași, where he earned a Master's degree in Business Administration, Management, and Operations from 2013 to 2015. Prior to that, he obtained a Bachelor's degree in Accounting and Informatics Management from the same university, studying from 2007 to 2010. His educational background provided a strong foundation in management and technical skills.